Last modified on Sep. 12, 2020
We understand that you care how information about you is used and shared, and we appreciate your trust that we will do it cautiously. This privacy statement describes how Trifox Bike collects and uses your personal information through our website, products, and services. By using trifoxbike.com, you agree to the practices described in this policy.
We collect two types of information from visitors to the Site: (1) Personally Identifiable Information; and (2) Non-Personally Identifiable Information, such as Browser version, IP address, Device information, etc.
(1) Personal Identifiable Information
"Personal Identifiable Information" is the information that identifies you personally, such as your name, date of birth, address, telephone number, email address, or company name. The Site collects and stores the personally identifiable information that you have provided to us. Here are some examples of manners in which we may collect your personally identifiable information on the Site:
We may collect your first name, last name, address, email address, telephone number, company, country, and the type for your question or comment when you fill out a “Contact Us” form on our Site;
We may collect your first and last name, date of birth and email address if you choose to participate in our giveaway activities; We may collect your first and last name, your address, and your credit card and billing information if you make a purchase of a product or service.
If you are a customer, you will typically provide your name, address, email address, telephone number to be able to communicate with us about the products and services we offer to you. If you do not want us to collect your personal identifiable information, please do not provide it to us.
(2) Non-Personal Identifiable Information
We also collect other information that is not personally identifiable to you, but results solely from your visit to the Site. "Non-Personal Identifiable Information" can be technical information or it can be demographic information, such as SDK/API/JS code version, browser, Internet service provider, IP address, platform, application identifier, application version, application distribution channel, etc. Here are some examples of the non-personal identifiable information that is collected via the site and a description of how this information is used:
Internet Protocol (IP) address: Your IP address is usually associated with the place from which you enter the Internet. We use this information to deliver our web pages to you upon request, to tailor our Site to the interests of our users and to measure traffic within our Site.
Web Beacons are Internet tools, such as transparent images on a website or in e-mails that we may send you, that helps to determine, for instance, the number of visitors to the Site, whether a page has been viewed or an e-mail opened, or to collect other related information, and this information may be associated with your unique browser, device identifier, or IP address. For example, when you ask us to send you information on a promotion or newsletter, we may use web beacons to determine how many of the e-mails we sent were actually opened. In general, any electronic image viewed as part of a web page, including a banner ad, can contain a web beacon.
Demographic Information: "Demographic Information" may be your gender, age, zip code and interests, which you voluntarily provide to us on the Site. We use this information to provide you with personalized services and to analyze trends to ensure the information provided by the Site to satisfy your needs. For example, if you subscribe to a specific newsletter, trifoxbike.com may collect your zip code or interests. Please note that we also consider aggregated information, which is not personally identifiable, to be non-personally identifiable information. The above list provides an example of the non-personally identifiable information that is collected via the Site.
We collect the above non-personally identifiable information from all visitors to our Site. If you do not want us to have access to those information, please do not visit our Site.
B.Use of Information Collected Via the Site
We use information that is collected on the Site primarily for the following purposes:
1.To respond to your enquiry, ask a question, contact you about your request or other reasons related to offering and improving our products and services;
2.To operate, evaluate, and improve our products and service;
3.To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
4. To perform market research;
5. To advertise and market our products and solutions;
6. To help us create and publish content most relevant to you;
7. To allow you access to limited-entry areas of the Site;
8. To improve our security and administer our Site.
C.Sharing and Disclosure of Information
We takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
We may share any information we collect, including Personal Information with the following categories of recipients and/or in the following circumstances:
As appropriate, we may share any information, including Personal Information, with any of our group companies, vendors or service providers in connection with the provision or marketing of the Services. These third parties have access to Personal Information to the extent necessary to permit them to do their jobs, however, they are bound by confidentiality agreements before any information is provided to them, and they are restricted from using the information for other purposes.
As Required by Law and Similar Disclosures, we may access, preserve, and disclose information, including Personal Information, if we believe it is necessary: to comply with national security or law enforcement requests and legal process, such as a court order or subpoena; to respond to your requests; to prevent or address fraud, security, or technical issues; or to protect our property or other legal rights or the rights or property of others, or to protect the vital interests of others.
To protect against potential fraud, we may verify with third parties the information collected from the Site. In the course of such verification, we may receive personal identifiable information about you from such services.
D. Legal Basis for Information Processing
You have the right to opt-out of marketing communications we send you at any time. In addition to using our contact details below, for email marketing communications you can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you.
F. Third Party Web Sites
G. Third Party Advertisers
We may use advertisers, third party ad networks, and other advertising companies, to serve advertisements on the Site. Please be advised that such advertising companies may gather information about your visit to the Site or other sites (such as through cookies, web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which web pages you were viewing when such ads were delivered.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal identifiable and non-personal identifiable information collected via the Site.
I. What Are Your Data Protection Rights?
The right to access - You have the right to request Trifox Bike for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Trifox Bike correct any information you believe is inaccurate. You also have the right to request Trifox Bike to complete information you believe is incomplete.
The right to erasure - You have the right to request that Trifox Bike erase your personal data, under certain conditions.
The right to restrict/object processing - You have the right to request that Trifox Bike restrict the processing of your personal data, under certain conditions. Also, you have the right to object to Trifox Bike’s processing of your data, under certain conditions.
The right to data portability - You have the right to request that Trifox Bike transfer the data that we have collected to another organization, or directly to you, under certain conditions.
We will take reasonable measures to help secure your personal information from unauthorized access, use or disclosure in accordance with generally accepted principles for the storage of personal data. These measures are designed to provide a level of security appropriate to the risk of processing of your personal information. However, neither the Internet nor any form of electronic storage can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information provided to us.
Please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.