2025 Chinese New Year Notice

Dear Customers,

The Chinese New Year is coming, we will be celebrating Chinese New Year, a special holiday for spending time with our families and loved ones.

During this period, our live chat support may be temporarily unavailable, and responses might experience some delays. However, we are committed to addressing all emails and offline messages within 48 hours. If you have any questions about our products, services, or after-sales support, please don’t hesitate to reach out to our customer service team.

Shipping Deadline: Jan. 23th, 2025 (UTC+8)
Factory Holiday Time: Jan. 18th, 2025 - Feb. 8th, 2025 (UTC+8)
Office's Holiday Time: Jan. 27th, 2025 - Feb. 4th, 2025 (UTC+8)

You may mark “urgent” on the title of the email if you have any urgent issues, we will get back to you asap.
Customer Service: service@trifoxbike.com

We will ship out your orders and reply to your emails/messages as soon as we are back to work. Your kind understanding is highly appreciated.

Also, we would like to take this opportunity to thank you for your trust and support. We will do our best to offer better service and products in the coming new year.

Yours Sincerely,
Trifox Bike Team